Refund Policy
At PALYTRAVIS, we strive to ensure a seamless and satisfactory experience for all our customers. However, we understand that there may be occasions where a refund is necessary. This Refund Policy outlines the conditions under which you may request a refund.
Eligibility for Refund
To be eligible for a refund, your request must meet the following criteria:
- The request is made within 30 days of the purchase date.
- The product or service is unused and in the same condition as it was received.
- Proof of purchase is provided at the time of the refund request.
Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards
- Digital products that have been downloaded or accessed
- Services that have been fully completed
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer service team via email at [email protected] with your refund request and order details.
- Our team will review your request and communicate the eligibility of your refund.
- If approved, refunds will be processed within 7-10 business days to the original payment method.
Contact Information
If you have any questions about our Refund Policy, please contact us at:
Email: [email protected]
Phone: (555) 123-4567
Address: 123 Palytravis Street, Suite 100, Seattle, WA 98101
Thank you for choosing PALYTRAVIS.